Month: August 2010
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App Store’s Dirty Little Secret – Apple’s Double Standard for App Approvals
The app store has a dirty little secret. Could it be that there’s a double standard on approvals of app store apps? Are large developers getting preferential treatment over small developers? Here’s an example that makes the case for app biases on the app store.
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The Effective Customer Service Manager
The Most Effective Customer Service Manager The effectiveness of the Customer Service Manager is measured by the overall experience of the customer.