To help you with the guest posting process, here are some general guidelines I request before publishing your on the blog.

General guidelines

• TOPIC (important!): Customer service, customer experience, call center, business skills, management, or related.
• Focus on useful content. Think “would I benefit from this? Will the readers?”
• Use examples wherever possible in order to clarify your points.
• Offer fresh content that has not been published before.
• Insure that your post does not violate any copyright laws.

Super easy way to submit a guest post

Just email it to flavio [at] winthecustomer.com, Start the Subject line with GUEST POST (in ALL CAPS).

• Tell me briefly who you are.
• State the title of your proposed post.
• Include the post in the email or as an attachment (Word or Text document).
• Include your bio at the end of the post.

Bonus! I’d love to mention the great stuff you’re doing.

• Add a couple of links to your best posts in your submission email.

Once I’ve accepted your post, I’ll send you an email with the expected date your post will go live.

Tips for effective, quality guest posts.

Some effective guest post tips from Write to Done.

• Study the style for writing I prefer.
• Make the post is scannable, i.e, use subheadings, use bold font for key sentences, and use bulleted lists.
• Watch the length: Between 300 and 1000 words.
• Edit and proofread your post carefully.
• Start with a credit, like this: A guest post from Martin Somebody from the Something blog (make sure you link the blog name to your site URL).
• Add a closing credit similar to the one below:
  Eugene Writegood is a writing coach and blogs at yourblogaddress.com, a blog about bold and fearless writing. Grab his free eBook, Blahdiblah.
• Add a killer title. You can download a great resource for writing headlines, called, “Why Headlines Fail” at Psychotactics.
• Offer links to a few suggested images in your pitch email. Here’s a good source of images:Dreamstime.
• Don’t change the font or the font color, or use <span>, or <br> tags.
• Do not include affiliate links.
• Watch out for weird code (check the HTML editor before you save the post for review).
• You can link to your blog and to a product of yours. However, if you are overly promotional in your post or credits, we won’t run your guest post.
• Be prepared to respond to comments in a timely manner.

Thanks again for your interest in guest posting. I look forward to hearing from you soon.