WIN THE CUSTOMER
70 Simple Rules for Sensational Service
If there's one customer service book you must have in your library, this is it. Win the Customer cuts right to the chase, giving readers practical, powerful techniques for energizing the way they interact with the people who drive their business.Coming Soon...
Creating the type of customer service that differentiates your organization from the rest is critical, especially in industries where products or services are comparable between competitors. The blue-collar employment industry can be tough. Keeping unemployed customers happy can sometimes be a big challenge. Below are the keys we’ve found to be most effective.Read More