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Customer Service is How You Show Customers You Care
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May 15, 2013
Customer service is how a business shows how much it cares about its customers…
Random vs Planned Customer Service Experience
Every customer service experience action should serve a purpose in the overall customer service experience you want to deliver…
From Boring to Dynamic: How to Provide Exceptional Customer Service
It’s no secret that customer service sectors of companies often drop the ball when it comes to properly dealing with an inquiry or problem voiced by the consumer…
Making Your Website More Customer-Friendly
Your business’ website is one of, if not the, main ways that customers interact with your business, so making your website customer-friendly is critically important for your business to succeed…
Web Self-Service, The Future of Customer Interface
30% of online shoppers say they are more likely to complete a sales transaction when live web support is available…
You May Not Be As Customer Service Focused As You Think
The natural human tendency to think we are more than what we actually are is dangerous when it comes to being customer service focused…
