Category: Customer Service
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The Power of Social Media Customer Service: Why It Matters
Twitter, Instagram, and LinkedIn have transformed the way we communicate. But beyond personal connections and entertainment, social media has also revolutionized the world of customer service. In this blog post, we’ll explore why social media customer service is so important and why businesses should prioritize it.
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The Best Customer Service Phrases That Will Help in Any Tough Situation
Being an exceptional customer service representative comes with specific requirements. One of them is understanding the effect of using service phrases. Your goal as a customer service employee is to hear problems and bring solutions. As long as you know how to solve the issues arising, you’re successful.
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4 Efficient Ways To Improve Customer Experience and Loyalty
In simple words, customers rarely remain loyal to brands that compromise on their experiences. Read on to learn more about what it takes to improve customer experience and loyalty. The first step to achieving this goal is to understand big data and knowledge management. You must’ve come across these one-liners if you’re a business owner:…
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6 Simple Tips For Customer Service Emails With A Personal Touch
Writing customer service emails that feature a personal touch go a long way towards building a strong relationship with those customers.
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5 Ways To Increase Sales and Customer Engagement for Your Shopify Store
The right marketing strategy for your e-commerce store can help you build brand awareness, drive customer loyalty, and ultimately increase online sales. Shopify is the ultimate e-commerce solution supporting more than 600,000 businesses in about 175 countries. Its popularity can be attributed to several reasons-it’s quick and easy to use, affordable, offers customization like custom…
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18 Customer Service KPIs That Make or Break a Call Center
https://www.cxnetwork.com/cx-experience/whitepapers/service-kpis-18-things-to-consider?ty-ur