Winning Customers by Transforming the Service Experience
Customer Experience Strategies, Insights, and Best Practices for Service Leaders and Professionals
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Budding Business: 5 Tips to Help Your Small Business Get Out of the Red and get extra money
If you’re a business owner feeling frustrated because you can’t seem to stay ahead of costs, Boost Credit 101 can help your business.
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Empowering Your Customer Service Team With More Mobility
Giving employees the freedom to work from home can impact how much they love their job and their desire to stay.
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How Independent Retailers Can Enhance Digital Customer Experiences
The cost of poor customer service is going up, rising from $41 billion lost in 2013 to $62 billion in 2015, according to research reported by NewVoiceMedia.
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9 Facts That Will Change What You Think of Customer Service #Infographic
Customers wait 1 minute on hold before getting the run around from customer service, it’s not wonder they are always willing to switch to a competitor.
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How Business Intel Tools Can Protect Customer Data
Because you can’t always turn to an expert in times of trouble and crisis, there are strategies you can turn to protect confidential customer information from getting in the wrong hands.
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4 Catastrophic Mistakes That Could Torpedo Your Young Business
Everyone dreams of starting their own business and being in control of their own future. But a successful business requires careful planning and constant attention to management.
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