From automated purchasing and shipping to simple returns and mobile-friendliness, these are the modern conveniences your online customers expect from your business.

Today, brands can use social media to strengthen brand awareness, create customer loyalty, and build lasting relationships with customers.

In 2015, the average cost of a data breach was $154 per person affected, a IBM and Ponemon Institute study found.

Whether you’re an Italian restaurant, a vendor of smartphones, an organic grocery store, or a women’s fashion outlet, something about your brand needs to gain the long-term favour of its consumer base in order to be successful. Sure, it’s important to provide a service where customers ultimately find what they’re looking for. But they will…

Security breaches have been making headlines lately as many major government bodies and corporations experience hacks that expose thousands of confidential documents, regardless where wil you keep this information either on the cloud or paper, if you are still one of those who prefer keep paper documents make sure you ask to composite door Bristol…

While customer service problems aren’t always your fault, your ability to respond to a customer’s concern is within your control and is the responsibility of your organization.