Winning Customers by Transforming the Service Experience
Customer Experience Strategies, Insights, and Best Practices for Service Leaders and Professionals
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5 Tips to Improve Your Customers’ In-Store Shopping Experience
With online stores dominating the market, too little attention is paid to improving the in-store customer experience.
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4 Simple Essentials for Every Customer Experience #Infographic
If there’s a secret formula for creating exceptional customer experience, these 4 keys are as close as it comes to perfecting customer experience.
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Live Chat is That Customer Service Box That Customers Can’t Live Without
90% of customers find customer service via live chat beneficial. Are you taking advantage of this easy to offer and easy to master touchpoint?
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5 Customer Service Myths You Can’t Fall For #Infographic
Not receiving complaints about customer service doesn’t always mean that you’re getting customer service right with your customers.
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5 Effective Customer Retention Strategies and Why They Work
For most companies retaining customers can be a difficult task, these 5 customer retention tips hope to make keeping customers loyal a little bit easier.
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Ask the Experts: How to Handle Customer Feedback
Customer feedback is the critical gauge that helps determine if your business is on the right course.
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