Not every customer will respond to the same type of customer service. But it’s possible to win every type of customer with a win the customer strategy. If your company wants to win the customer over to the ranks of loyalty, it needs to identify the service methods that will be most effective for the…

Good customer service experiences are the foundation of any company that wants to win the customer. When it comes to good customer service, it seems like now more than ever, every business across every single industry is re-focusing on it, and prioritizing customer service ahead of all other issues.

A recent survey from Harris Interactive found that the millennial generation isn’t as brand loyal as their parents and grandparents. They’d be at least somewhat likely to change brands of a product or service if the new company provided additional ways to connect with them.

According to recent research, 78% of consumers reported that their most satisfying experience took place when a capable and competent service support representative answered their queries. Thus, it’s high time that you asked yourself: “Is my customer service good enough to support my brand development?”.

Effective customer interaction management has to be designed to strengthen customer service’s performance in delivering the results customers want.

Customer service at start-ups isn’t hindered by any existing corporate bureaucracies, and have the unique advantage of being able to build a customer service culture from the ground up. In any start up, the attention and care that is provided to customers is particularly important; a good customer service in the long term, will probably…