Staying motivated in customer service is 99% of the battle to deliver better customer experiences each day.
Customer service is hard work. We all want to do it. We want to make it a differentiator. Our companies want to serve customers.
Wanting and doing are two completely different things.
We often know what it takes, but the daily hassle and grind of customer service can get us down and when we’re down, we start to slack in our delivery resulting in poor results.
With these 2 minutes worth of quotes, hopefully you’ll feel more energized about the work you’ve set out to do. They’re a great reminder about why we do what we do.
Customer Service Quotes to Jumpstart Your Day in 2 Minutes or Less
The road to success is paved with well handled mistakes.
– Neiman Marcus
Customer success is in, satisfaction is out.
– Adam Segal
The goal as a company is to have customer service that is not just the best but legendary.
– Sam Walton, founder of Wal-Mart
Your customer doesn’t care how much you know until they know how much you care.
– Damon Richards
Customers don’t expect you to be perfect. They expect you to fix things when they go wrong.
– Donald Porter, V.P. British Airways
Your best customers leave quite an impression. Do the same and they won’t leave.
– SAP Ad
You are serving a customer, not a life sentence. Learn how to enjoy your work.
– Laurie Mcintosh
Under promise and over deliver.
– Toby Bloomberg
Your most unhappy customers are your greatest source of learning.
– Bill Gates
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
– Jeff Bezos, CEO Amazon.com
Customer satisfaction is worthless. Customer loyalty is priceless.
– Jeffrey Gitomer
There you go. No bells, no whistles, just great customer service quotes to jump start your customer service work.