Category: Experience Journey
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5 Ways To Increase Sales and Customer Engagement for Your Shopify Store
The right marketing strategy for your e-commerce store can help you build brand awareness, drive customer loyalty, and ultimately increase online sales. Shopify is the ultimate e-commerce solution supporting more than 600,000 businesses in about 175 countries. Its popularity can be attributed to several reasons-it’s quick and easy to use, affordable, offers customization like custom…
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7 Tips On Call Center Customer Experience Improvement
Like any other industry, there’s always room for improvement in call center customer experiences.
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Integrate Live Chat & AI to Your eCommerce Business [& Learn How to Do It Right]
2018 saw the eCommerce industry grow by over 25 percent with 2019 showing no signs of a slowdown for the industry. The eCommerce boom has resulted in lots of competition. Businesses need to rise to the challenge to stay relevant.
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How to Build an Effective Social Customer Service Program
The significant benefits of effectively engaging with customers on social channels make the investment worthwhile.
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How to Stay Connected With Your Customers
In today’s competitive marketplace, customer care isn’t merely an add on, it’s become an integral part of most business strategies.
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Emotional Branding Case Studies to Emulate Great Customer Experience
Research had shown that only 2 percent of women considered themselves beautiful. Dove’s executives saw an opportunity here to distinguish its brand by starting a new conversation about the definition of true beauty and how other companies can help people with fashion like heraldoffashion.