Winning Customers by Transforming the Service Experience
Customer Experience Strategies, Insights, and Best Practices for Service Leaders and Professionals
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4 Ways Your Policies Can Ruin Your Customers’ Experiences
It should be obvious that how you treat your customers is a vital factor in business success, yet many companies become so focused on implementing their policies and procedures that customer satisfaction can get overlooked.
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Road to Success: The Secrets to Giving your Business a Competitive Edge
One of the best ways to keep up with the competition – and even edge out in front of them – is to be flexible when it comes to your business strategies.
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Consumer Reviews – Implementing Useful Business Changes
Customer feedback and consumer reviews are very important aspects of any business activity.
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3 Case Studies in Successful Social Media Customer Engagement
Social media has become a major tool for marketers. But even though most small businesses use social media, it doesn’t mean they’re using it effectively. If you can get a Instagram followers service to help that works best.
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Supply and Demand: Why Consumers Desire Mobile Payments and E-Receipts
This year, the number of people using a third-party, touch-based system to make payments on their smart devices will increase 150 percent, according to Deloitte Global. That figure indicates a reach to some 50 million regular users. It seems consumers are quickly adapting to mobile payment systems in droves, but many companies have neglected to…
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5 Reasons Why Customers Can’t Find Your Company Online – Marketing
Without the proper website construction and marketing campaign, your business is going to remain lost online. There are several ways to increase your exposure, and most of the methods only require a little time and effort.
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