Owning and operating your own small business can be brutal. With heavy hitters and mega-corporations looming over your head like ancient gods of commerce, it’s easy to feel out of your league. And you should; some statistics indicate that over 80% of all small businesses fail in the first year. So what do you have…

First-time small business owners strive to take their business to the next level. In many instances, it’s a case of trial and error. See what works, learn from what doesn’t. Too many wrong decisions and you may be out of business before you know it.

Many small businesses assume that their main marketing goal is to woo new customers to the business. Keeping existing customers is just as important than acquiring new customers. Today, we have a post from Daniela Baker from CreditDonkey. If you’re just starting out without a customer base, that’s true. But for established businesses, a huge part…

Regardless of the size of your company, setting company goals that are supported by good company policies is the keystone to success. Managing the personnel resources of your company to ensure every employee understands company goals and policies is also vitally important. Google feels that a 1:1 management style is the best way for any…

The HP consumer support forums are available in 7 different languages and are jam packed fantastic technical answers and support from HP product experts, but many don’t know that many of those experts are customers themselves. How does HP get this level of winning customer engagement? If you’ve ever used the HP customer support forum,…

We are currently inundated with reports about how high the unemployment rate is; how new graduates can’t find jobs; how even skilled and experienced people have no luck finding positions. You’d think just putting a hand lettered “Help Wanted” sign in the window would generate a long line of overqualified applicants. The fact is, the cream…