Winning Customers by Transforming the Service Experience
Customer Experience Strategies, Insights, and Best Practices for Service Leaders and Professionals
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Small Business Finishing Touches: How To Get Repeat Business From Customers
Getting new customers or earning repeat business from existing clients is a critical component of any small business wanting to establish itself and generate long term business success. It’s not quite as deeply philosophical a question as, “Chicken or egg, which came first?” But for new business startups, the decision whether to focus energy on…
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5 Leadership Skills Essential For Success
While, there is no way to teach intuitional talent, people can focus on practicing and refining the skills they already have in order to lead an entire organization with confidence and ease.
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4 Most Common Mistakes Small Businesses Make
Owning and operating your own small business can be brutal. With heavy hitters and mega-corporations looming over your head like ancient gods of commerce, it’s easy to feel out of your league. And you should; some statistics indicate that over 80% of all small businesses fail in the first year. So what do you have…
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Tips To Take Your Small Business To The Next Level
First-time small business owners strive to take their business to the next level. In many instances, it’s a case of trial and error. See what works, learn from what doesn’t. Too many wrong decisions and you may be out of business before you know it.
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4 Reasons Customers Leave and What You Can Do About It
Many small businesses assume that their main marketing goal is to woo new customers to the business. Keeping existing customers is just as important than acquiring new customers. Today, we have a post from Daniela Baker from CreditDonkey. If you’re just starting out without a customer base, that’s true. But for established businesses, a huge part…
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The Google Outlook On 1:1 Management
Regardless of the size of your company, setting company goals that are supported by good company policies is the keystone to success. Managing the personnel resources of your company to ensure every employee understands company goals and policies is also vitally important. Google feels that a 1:1 management style is the best way for any…
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