Competitive marketplaces and fluid economic conditions make customer loyalty a number one asset to keeping and building a loyal customer base. Fostering relationships with customers and clients for business success involve singling out the customer or client and making them feel special and providing customer care that gives clients that over-the-top feeling and again, makes…

Getting new customers or earning repeat business from existing clients is a critical component of any small business wanting to establish itself and generate long term business success. It’s not quite as deeply philosophical a question as, “Chicken or egg, which came first?” But for new business startups, the decision whether to focus energy on…

While, there is no way to teach intuitional talent, people can focus on practicing and refining the skills they already have in order to lead an entire organization with confidence and ease.

Owning and operating your own small business can be brutal. With heavy hitters and mega-corporations looming over your head like ancient gods of commerce, it’s easy to feel out of your league. And you should; some statistics indicate that over 80% of all small businesses fail in the first year. So what do you have…

First-time small business owners strive to take their business to the next level. In many instances, it’s a case of trial and error. See what works, learn from what doesn’t. Too many wrong decisions and you may be out of business before you know it.

Many small businesses assume that their main marketing goal is to woo new customers to the business. Keeping existing customers is just as important than acquiring new customers. Today, we have a post from Daniela Baker from CreditDonkey. If you’re just starting out without a customer base, that’s true. But for established businesses, a huge part…