Winning Customers by Transforming the Service Experience
Customer Experience Strategies, Insights, and Best Practices for Service Leaders and Professionals
-
Unexpected User Experience Behavioral Trends Making Waves
The rapid migration from the web and PCs to mobile devices in the last decade surprised everyone. As smartphones rapidly became more advanced, users were soon realizing that their phones could be their primary window to the online world.
-
Marketing on the Net: 5 Web Advertising Tricks for the Modern Business
In today’s world, more and more small business owners are developing substantive, savvy online marketing strategies.
-
5 Reasons Why Social Media Is Critical for Great Customer Service
Whether it’s Snapchat’s GeoFilters or Facebook’s 360 Photos, more businesses are finding that sc Melbourne social is one of the most powerful tools available today.
-
4 Ways to Take Control of Your Social Media Campaign Experience
Social media is such an amazing tool to build your business, establish your brand, and most importantly connect with your customers.
-
Customer Self-Service and the Role of Cloud Contact Centers
The customer service landscape is changing, with technology allowing customer service to shift from call centers and direct contact solutions to self-service technology.
-
Secrets You Can Learn From The Competitive Sports Arena
Online poker is a complex environment to get your head around. There are some well kept secrets about Poker Online that we wanted to document and was the inspiration behind this article being written . So first things first. What qualifies as a ‘secret’? In the context of this guide, a secret is something that is…
Got any book recommendations?